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Privacy Policy

Last Updated: June 2026

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Introduction
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Welcome to Pilatium Studio ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book classes, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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Data Controller
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Iris Nyalete Pascoal E.V. (Egyéni vállalkozó)

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The data management is carried out in accordance with:

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  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information (Information Act)

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Where applicable, the data controller registration obligations under Section 68(6) of Act CXII of 2011 are complied with.

 

Email: hello@pilatiumstudio.eu
Website: www.pilatiumstudio.eu

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If you have any questions regarding this Privacy Policy or your personal data, you may contact me using the details above.

 
Personal Data We Collect
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We collect only the personal data necessary to provide our services.

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  • Data you provide directly
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When you book a class, contact us, or subscribe to our newsletter, we may collect:

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  • Full name

  • Email address

  • Phone number

  • Address for billing purposes 

  • Booking details (classes, private sessions, attendance history)

  • Messages sent via contact forms

  • Newsletter subscription data

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  • Data Collected automatically
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When you use the website, we may collect:

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  • IP address

  • Device and browser type

  • Operating system

  • Pages visited and time spent

  • Navigation behaviour

  • Cookie data

  • Referral source​

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Purpose of Data Processing
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Your personal data is processed for clearly defined purposes connected to the operation of the studio, including:

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  • Managing class bookings and schedules through Wix Bookings

  • Providing Pilates services (group classes, private sessions, workshops)

  • Processing payments and issuing confirmations via Stripe

  • Managing attendance history and client accounts

  • Communicating booking confirmations, reminders, and service updates

  • Responding to enquiries and customer support requests

  • Sending newsletters and studio updates 

  • Improving website functionality and user experience

  • Ensuring website security and preventing misuse

  • Fulfilling legal, tax, and accounting obligations

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Legal Basis for Processing
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We process personal data under the following legal grounds:

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  • Contractual necessity – to provide booked services and manage purchases

  • Legal obligation – for tax, accounting, and regulatory compliance

  • Legitimate interest – to operate, secure, and improve the website and services provided

  • Consent – for newsletters, marketing communication, and non-essential cookies

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Third-Party Services, Bookings, Payments, Analytics and Cookies
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To operate our website and provide our services, we use trusted third-party providers that process personal data on our behalf or independently where necessary.

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1. Wix
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Our website is hosted on Wix.com Ltd. Wix provides the technical infrastructure for website hosting, contact forms, class bookings, and email marketing services.

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When you submit a contact form, book a class, purchase a service, or subscribe to our newsletter, your information may be stored and processed through Wix's secure systems. Access to this information is limited to the studio owner and authorised service providers where necessary.

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2. Bookings
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We use Wix Bookings to manage class schedules, private sessions, workshops, attendance records, and client bookings.

When making a booking, we may collect and store your name, email address, telephone number, booking history, attendance records, and other information necessary to provide our services and communicate with you regarding your reservation.

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3. Payments
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Payments made through our website are securely processed by Stripe. Payment card information is entered directly into Stripe's secure payment environment. Pilatium Studio does not store or have access to your complete payment card details. Stripe may process personal data for payment execution, fraud prevention, security monitoring, and compliance with legal obligations. Stripe acts as an independent data controller for certain payment-related processing activities.

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4. Newsletter and Marketing Communications
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Your contact information will be stored through Wix Email Marketing. Consent is obtained when a visitor actively provides their personal data through our website, such as by submitting a contact form, signing up for a newsletter, or booking a service with us. Consent is obtained when a visitor actively provides their personal data through our website, such as by submitting a contact form, signing up for a newsletter, or booking a service, where such processing has been clearly indicated. By completing these actions, the visitor consents to the processing of their personal data for the relevant purpose. You may withdraw your consent at any time by clicking the unsubscribe link included in our emails or by contacting us at hello@pilatiumstudio.eu

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5. Google Analytics
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We use Google Analytics to understand how visitors interact with our website and to improve the user experience.

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Google Analytics may collect information such as:

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  • Device and browser information

  • IP address (which may be anonymised depending on configuration)

  • Pages visited

  • Time spent on the website

  • Website interaction data

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The information collected is used exclusively for analytical and performance-improvement purposes and is not used to personally identify visitors.

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6. Cookies
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Our website uses cookies and similar technologies to ensure proper functionality, enhance user experience, and analyse website traffic. 

 

Cookies may be placed by:

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  • Wix

  • Stripe

  • Google Analytics

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Cookies are generally classified as:

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  • Essential cookies, required for the operation of the website

  • Functional cookies, supporting forms and booking features

  • Analytics cookies, helping us understand website performance and visitor behaviour

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Where required by law, non-essential cookies are only used with your consent. You may manage or disable cookies through your browser settings at any time.

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Data Sharing
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We do not sell, rent, or trade your personal data. Data may be shared only with trusted service providers where necessary for business operations, including:

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  • Wix (website hosting, bookings, email marketing)

  • Stripe (payment processing)

  • Google Analytics (website analytics)

  • Professional advisors (e.g. accounting or legal services)

  • Authorities, where required by law

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All third-party providers are required to handle personal data securely and in compliance with GDPR.

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Your Rights
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You may have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Request information about how your data is used

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Requests can be made by contacting hello@pilatiumstudio.eu

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Changes to This Policy
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This Privacy Policy may be updated from time to time. Any updates will be reflected on this page and continued use of the website or services, products provided indicates acceptance of the revised policy.

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Contact
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If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

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Iris Nyalete Pascoal E.V.
Email: hello@pilatiumstudio.eu
Website: www.pilatiumstudio.eu

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